The Process

When Buying a House

We Will:Whilst You:Your Mortgage Lender Will:

  • Contact the seller’s solicitor to obtain and check:
    - The title deeds of the property
    - Proposed contract with the seller
  • Make Local Authority and any other necessary searches and check results.
  • Receive mortgage instructions from your lender
  • Prepare all documentation for your signature and report to you.


  • Pay us search fees on account
  • Arrange a Survey (check with your lender)
  • Raise any neighbouring planning concerns with the Council
  • Ensure that all necessary papers are signed and returned to the mortgage lender
  • Lodge signed contract and deposit with us
  • Investigate removal companies.



  • Carry out a valuation survey of the property
  • Check that you are eligible for the mortgage
  • Send your solicitor the mortgage offer and instruct them to check:
    - The title deeds of the property
    - The proposed contract with your seller
    - Local Authority and any other necessary searches
    - That all mortgage conditions in the offer can be satisfied

Contracts are exchanged
Deposit handed over
Put buildings insurance and life cover on riskEXCHANGE

  • Prepare Completion Statement (a financial summary)
  • Conduct final Searches
  • Request mortgage funds from your lender



  • Pay us balance of purchase monies, costs & disbursements
  • Return signed/witnessed Mortgage Deed to us
  • Provide us with Date of Birth & National Insurance Number for SDLT Return
  • Confirm removal company booking

  • Book utilities connections
  • Agree arrangements for handover of keys with agents
  • Notify change of address :


  • Mortgage funds paid to solicitors

Hand over purchase monies to seller’s solicitors

Remove deeds and documents from seller’s solicitors
Collect keysCOMPLETION

  • Complete Stamp Duty Land Transaction Tax (SDLT) Return
  • Pay any Stamp Duty
  • Register your ownership with the Land Registry
  • Provide you with a copy of the Title Information Document


  • MOVE IN
  • Sign & Return SDLT form signed for our file


When Selling a House

We Will:Whilst You:

  • Obtain Office Copies of your Title from Land Registry
  • Prepare, issue and negotiate a contract with your buyer’s solicitors
  • Reply to enquiries raised by your buyer’s solicitors
  • Send contract to you for signature
  • Check redemption figures on your mortgage
  • Confirm completion date


  • Complete property information form and fixtures list and return to your solicitor
  • Arrange to leave keys with Estate Agent to allow buyers’ surveyor access
  • Investigate removal company
  • Return signed contract to your solicitor

Exchange Contracts
Buyers deposit received

  • Request final settlement figures from your lender
  • Organise final accounts and prepare Completion Statement (financial summary)
  • Approve deeds of transfer (legal change of ownership document) and send to you for signature


  • Agree arrangement for handover of keys
  • Book the removal company
  • Ensure signed transfer deed is returned to us signed/witnessed prior to completion
  • Provide us with instructions for transfer of net sale proceeds and bank details


  • Authorise Release of keys
  • Pay off any outstanding mortgage(s)
  • Request or pass balance of funds to you
  • Pay Estate Agent


  • Make sure the property is fully cleared
  • Hand keys to estate agents
  • MOVE OUT


  • Reassign life assurance policies if applicable
  • Pass deeds to your buyer’s solicitors